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How to Buy Online

Welcome to Ecopia, We are an Australian online shop providing eco friendly products

Finding and choosing items to buy
Find what you are looking for by choosing from the product categories on the left or typing a search word in the search box at the top of the screen.

Adding items to your shopping cart
If you see something you like in the category you can click on the ‘Add to cart ‘ button and the shopping cart screen will appear showing the product in your cart. If you first want to find out more about an item then click on the item’s name or photo. The details for that product will appear. Choose how many you want by entering a number in the ‘Quantity’ box and then click the 'Add to cart' button. The shopping cart view will appear, showing the product added to your cart. You can choose to check out or continue shopping. If you choose to continue shopping then the home page view will appear and you can find more products to add to your shopping cart.

Shopping cart reminder
See whatever is in your cart at any time by clicking on the small shopping cart box at the top of the screen. A small shopping cart window will appear. To check out click on the ‘view cart ‘ link and the large shopping cart view will appear.

See delivery charge before checking out
See the delivery options and charges before you complete your order by selecting ‘Click here to see delivery charge’ on the shopping cart screen. Then add your state and postcode to see the various Australia post options with the delivery charge.

Checking out
Click ‘checkout’ for the checkout view to appear. The following steps are used during the checkout process:

Step 1: Checkout Options

Choose to register an account or check out as a guest or enter your login details if you have previously registered.
Then click the ‘Continue’ button

Step 2: Account & Billing Details

Fill in the boxes with details and information required to process and deliver your order.
Then click ‘Continue’

Step 3: Delivery Details

This step is skipped if your delivery and billing addresses are the same. If not, then fill in you delivery address.
Note: We can usually delivery to PO boxes but some items are shipped by courier direct from a distributor and need a street address. If required we will contact you for a street address.
Then click ‘Continue’

Step 4: Delivery Method

Select the best Australia post delivery method and enter comments in the text box if you need to.
Note: Some items are shipped by courier but you will only be charged Australian standard postal rates, which are less than courier charges.

Step 5: Payment Method

The payments page will appear. Select your preferred payment method.
Choose PAYPAL to pay with Credit Card / Debit Card.
Choose Online Bank Transfer / Cash Deposit to pay later by EFT or deposit to our bank account. An email with our bank details will be sent to you as a reminder.
Choose Cheque / Money Order to pay later by cheque. An email will be sent to you as a reminder.
Then click ‘Continue’

Step 6: Confirm Order

This screen shows your order details. If you need to change anything just click on ‘Modify’ for any of the 5 steps to go back to that step and make the changes.
Click ‘Confirm’ to place your order.
If you chose PAYPAL in step 5 then you will be directed to their secure payments website to enter your credit card details. If you chose Bank Transfer / Cash Deposit then you will be notified by email with payment instructions.