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Guarantee and Disclaimer

Guarantee : If you receive a faulty product we will gladly exchange it or issue a refund upon receiving the return. Please repack everything along with your sales invoice and include a note describing the fault and return it within 14 days. If the item upon testing is found to be not faulty then you will not be refunded and it will be returned at your expense.

Disclaimer: Ecopia does not have any liability to you, the purchaser, arising from the supply of products to you, except that Ecopia shall provide you with a refund or replacement as stated in our Guarantee clause. We will always endeavor to ensure that the products sold are safe when used correctly. Final responsibility for any damage caused by products that are purchased and used correctly, lie with the manufacturer of the defective component.