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About Ecopia
Company:   Ecopia Pty Ltd
                      
ABN 90082341071
                 Ecopia is a retailer of eco friendly and renewable energy products

Administrative Address:   18 Gardiner Heights
                                     Kinross  WA 6028
(Please note, you can't purchase at this address)

Our mission:  We
provide good products that you will enjoy using.
                         
Enquiries :    Got a question? just use the Contact form
                   or Phone  08-93048896
                   or Mobile  0438020125  

Products: Portable solar and other renewable energy devices, eco friendly cleaning and pest control products.

Prices
Our prices include GST (Goods and Services Tax) but do not include delivery charges.

Invoices are emailed to minimise paper use, but you can request a printed invoice if you require one.

Shipping: All orders over $100 are sent by registered post to ensure it arrives safely,  the postie will leave a card in your letter box when it arrives, please take some personal identification with you when picking it up from the post office.
Solar panels are delivered by TNT express courier so It might be best to give your work address as they only deliver during working hours or you can leave special delivery instruction in the 'comments' box such as "leave it behind the shed in the backyard".
For more information click on "Delivery" at the top of page.

Guarantee of satisfaction: If you receive a faulty product we will gladly exchange it or issue a refund upon receiving the return. Please repack everything along with your sales invoice and include a note describing the fault and return it within 14 days. If the item upon testing is found to be not faulty then it will be returned to the customer at the expense of the customer.

If you change your mind or bought in error we will gladly issue a refund upon receiving the returned item unused and in original packaging and in salable condition. Post it to the above address along with your sales invoice.
For more advice please use the Contact form

Online payment: All online credit card transactions are handled by PAYPAL at no extra cost to the you. It is secured with the use of SSL (Secure Socket Layer) encryption technology. Your order details are encrypted (electronically scrambled) to ensure that the information cannot be read when in transit.  

Offline Payment:  Choose the Offline payment option if you want to pay by EFT, bank deposit, cheque or postal money order.

Make cheques and postal orders payable to Ecopia Pty Ltd

For EFT and bank deposit pay to:
Bank : Commonwealth Bank of Australia
BSB:   06 6166
Account Name: Ecopia Pty Ltd
Account Number:  10250803

For COD advice please use the Contact form

Packaging: We use recycled boxes and packaging whenever possible.

Terms of Use of your private information 
ANY INFORMATION YOU GIVE TO ECOPIA WILL NOT BE SOLD OR GIVEN TO THIRD PARTIES. YOU WILL NOT RECEIVE SPAM.

Ecopia holds your private information for administrative use only. Any details you forward to Ecopia will be kept secure. You will only receive emails from Ecopia to notify you of progress of your purchase, you will only receive promotional emails if you have requested to receive emails. You may request that Ecopia cease sending emails at any time.
Cookies Ecopia does not use cookies to retrieve personal information.
To shop, you need to have the cookies option on your browser turned on. These are little bits of information your browser uses to speed up page processing and download times. Once you have finished shopping delete your cookies from your computer in TOOLS / INTERNET OPTIONS, to remove all stored information you should delete cookies and delete files and clear history). 
Terms & Conditions of Sale    All products remain the property of Ecopia until Ecopia receives payment in full. Ecopia does not have any liability to you, the purchaser, arising from the supply of products to you, except that Ecopia shall provide you with a refund or replacement if there are any defects.

Disclaimer Ecopia endeavors to ensure that the products sold by Ecopia are safe when used correctly. Final responsibility for any damage caused by products that are purchased through Ecopia and used correctly, lie with the manufacturer.